Frequently Asked Questions
For ParsNegar II


Frequently Asked Questions for ParsNegar II


Does ParsNegar II employ any copy protection schemes?

No. ParsNegar does not use any copy protection schemes. For example, if you need to rebuild or upgrade your PC, you can just reinstall ParsNegar. In other words you can run the setup programs as many time as you wish.

Please note, legally you can only install the software on one PC. To install it on another PC you need to remove it from any other PC first, otherwise you will be breaking the copyright laws and the licence agreement.

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How can I use other fonts in ParsNegar II?

 

WARNING

Before you spend a lot of time to add a font to your setup, make sure your font is compatible with Windows 95/98/Me/NT/2000.

Use Windows Character Map (under Accessories) and inspect your font. If your font contains characters at ASCII locations 127-160 and 173, you should not use the font under Windows 95/98/NT. Characters in this range will not work properly in most Windows 95/NT applications, including ParsNegar II. You will get unpredictable results.

Also make sure you can find all the characters in the font. For example, the Arabic fonts designed for Arabic version of Windows will install under non-Arabic Windows, but you will not be bale to find all shapes of letters.

You first need to define the layout of the font (See Font Definition Module). This will produce a DEF file.

You then need to create a new font group using the DEF file.

Now you can now add your font (or any other fonts with the same layout/encoding) to your font group (you do this from the Options).

Last, you need to create a keyboard layout for your font group, using the Keyboard Design Module.

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Where do I find the "Font Definition Module" for ParsNegar II?

The Font Definition Module for ParsNegar II is not available for download.

You can, however, use the Font Definition Module that comes with ParsNegar 1.25, but you will need to do some manual editing.

NOTE

Before you spend a long time and create font definition files, check the list of the fonts under the Font Substitution option in ParsNegar II. If the font is listed, there is already a DEF file for that font in ParsNegar's directory.

The Font Definition Module allows you to define the layout of your fonts to be used in ParsNegar. It allows you to create a DEF file.

WARNING

Before you create a DEF file, use Windows Character Map (under Accessories) and inspect your font. If your font contains characters at ASCII locations 127-160 and 173, you should not use the font under Windows 95/98/NT. Characters in this range will not work properly in most Windows 95/NT applications, including ParsNegar II. You will get unpredictable results.

You can, however, use ParsNegar's Font Substitution to switch between your font and ParsNegar's fonts. Never save any documents that uses your font or type using your font. Otherwise, you will experience some undesirable character mutation.

Assuming you have a font that conforms to Widows 95/NT standard, you can go ahead and create a DEF file for it. Use the Font Definition Module that comes with ParsNegar 1.2x and create your DEF file.

Open your DEF file in Windows Notepad programs and locate the section header , "[Font Layout Definition]". This should be at the top of the file. Add the following two lines right after the section header line:

Ver=2
Web=No

This is the bare minimum you need to do to create a DEF file compatible with ParsNegar II.

Your DEF file now can be loaded into ParsNegar II through the Options under the Edit Menu. Use the add new font group and then add your font to the font group. However, the numbers and font substitution will not work for your font. To get these operational you need to add more entries.

To get the numbers to type in the correct order, you need to define where your numbers are located. Add a line right after the "Web=No" line that looks like:

    Ns=x y z..
    Where x y z... are the ASCII values of the numbers in your font.

To get the font substitution working for your font you need to open an existing ParsNegar II DEF file in the Notepad. Locate the section header, [Mapping]. Copy this line and everything after that line, all the way to the end of the file. Now paste the text to the end of your DEF file.

Start from the first line after the mapping section header and put the correct ASCII value of the character in your font on each line. If the character does not exist in your font, do not put a number after the equal sign on that line. You need to add the font to the font substitution list as well to get the font substitution working.

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What are the options available when ordering ParsNegar II?

There are two options available when you buy ParsNegar II:

You can buy both versions online by going to our online order form.

The CD-ROM version comes on a CD-ROM. When you order the CD-ROM version, we send you a  CD-ROM, which contains ParsNegar and the FontPack.  ParsNegar is the same as the evaluation version without the 30-day time limit. The manual/help file is also available on the CD-ROM in electronic format. FontPack basically adds extra fonts. After you install FontPack, you will have 24 Persian fonts, 24 Arabic fonts, 24 Urdu fonts, 1 Kurdish font and 1 Assyrian font. When you order the CD-ROM version, you need to pay for the shipping. The cost of this order is $107 (US dollars and includes shipping). Shipping will take 10-15 days to any where in the world or just a few days to Australia addresses.

We also offer cheaper option, where we email you an activation file by email. We call it a licence file which activates the evaluation version. We simply email you a small licence file. You then download the evaluation copy of ParsNegar II from our web site. You follow our simple instructions to load the file. The licence file will then remove the time limitation on the software. With this version you will not the CD-ROM and will only get 2 Persian fonts, 2 Arabic fonts, 2 Urdu fonts, 1 Kurdish font and 1 Assyrian font. But you won't have to pay any shipping costs. The cost of order is $45 (US dollars). Shipping is by email and will take 1-2 working days. The manual/help file is included in electronic format.

Upgrade from the licence file version to floppy disk version is not available.

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Does ParsNegar come with a special keyboard or keyboard stickers?

No. ParsNegar doesn't come with keyboard stickers or a special keyboard. We actually don't believe you need these.

We have built enough features into ParsNegar that you won't really need to have a special keyboard or mark the location of each key on your keyboard.

Consider the following powerful features:

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How can I use the ParsNegar 1.x fonts in ParsNegar II?

Due to major changes to Windows 95/NT, our ParsNegar 1.x fonts are no longer compatible with Windows 95/NT and the latest version of Windows applications. We have to change the fonts to make ParsNegar work under Windows 95/98/NT.

If you use ParsNegar 1.x fonts in ParsNegar II, you will experience some mutation with some of the characters when you save your file or when you copy and paste your text.

So if you intend to use the old fonts, make sure you always use the ParsNegar II fonts to type, copy/paste and save your documents. This way your documents will be saved properly and copy and paste will always work.

Then just before you print your document:

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The shift key doesn't seem to work, how do I enter capital letters?

All forms of the letters is handled automatically by ParsNegar. The shift key does not give you a different form of a letter (ie. a capital letter). To accommodate the extra letters in Persian/Arabic/Urdu, we use the shift key to type different letters.

For example, if you use the phonetic keyboard, the s key will type sin, and shift s, S, will type shin. Same for k and K, they will type kaf and kheh, respectively.

As you type your text the shape of the letters will change. So if you type s, you will get sin and if you type space after it, you will get the isolated/alone form of sin. As you see there is no need to use the shift key as you would do on a western keyboard. The shape of letters is automatically managed by ParsNegar.

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How can I stop ParsNegar II ejecting blank pages on my printer?

There is a known problem, where ParsNegar II (version 2.00) tries to print a blank page on start up or during printer setup. It only occur under certain configurations. We are currently trying to resolve this problem, meanwhile you can get around the problem by trying the following:

  1. If ParsNegar is running, exit out of it.
  2. Go to the Windows Start menu, Settings and Printers.
  3. In the printers folder right click on your printer and select Properties.
  4. You will get the printer properties screen.
  5. Click on the Details tab (at the top of that screen)
  6. You will see a Spool Settings... button.
  7. Click on the Spool Settings, if the Spool data format is set to EMF, change it to RAW.
  8. Also make sure you select the Start printing after the last page is spooled option.
  9. Click on the OK button to get out of that screen.
  10. Start ParsNegar to see if ParsNegar II still ejects a plank page on start up or printer setup.

If the above does not solve your problem, try to located a printer driver provided by Microsoft. For example, The HP Deskjet 692C come with printer drivers from HP. But Windows 98 also comes with a driver for this printer. Use the Microsoft version.

If all fails, select the Simplify Printer Initialisation option under the General tab of the Edit > Options... menu.

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How do I create debug files for reporting problems?

If you are experiencing serious problems with ParsNegar II, we may ask you to preform some task to generate a debug file for us to examine to find out what is wrong with your system.

Support Log File

The first thing we need to examine is your PC's configuration and how well ParsNegar is installed on it. Follow the steps below:

  1. Run System Check that comes with ParsNegar.
  2. It will create a log file called support.log.
  3. Email the support.log file to isc@isc.com.au

Debug File

If you experience a problem and get an error message, we may have to ask you to create a debug file when the problem happens. You must be able to recreate the problem at will. The debug file can grow to be very large. So you should just start ParsNegar, create the problem and exit out it (do not do anything else that is not related to the problem).

Here is how you can create a trace file:

  1. Start ParsNegar, Help > Enable Debugging from the menu.
  2. Exit out of ParsNegar and restart ParsNegar.
  3. You will get a message telling you  the debugging is enabled and you will be told what the log file name is.
  4. ParsNegar will now create a log file as soon as you start it.
  5. Try to recreate the problem.
  6. Exit out of ParsNegar as soon as you create the problem.
  7. Email the log file to isc@isc.com.au with a brief description of what you did to create the problem.
  8. Delete the log file.
  9. Go to step 4, if you wish to report another problem.
  10.  Go to Help > Disable Debugging from the menu to stop debugging.

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What is your upgrade policy?

We offer upgrade to existing owners of our products. Upgrades that only contain fixes and resolve existing problems are provided as free download items. If an upgrade offers new features there will be an upgrade charge associated with it.

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Refund and return policies?

We do not offer refund or exchange on any goods sold.

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Is there an Apple Macintosh version of ParsNegar?

No. But you can use ParsNegar II using RealPC on a Macintosh (PowerPC).

If you are looking for a native word processor for Macintosh, we suggest you check out Nisus Writer.

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Is there a Unix version of ParsNegar?

No. But you can use ParsNegar II using SoftWindows on some Unix platforms (HP-UX, Sun Solaris, SunOS, IBM AIX).

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Can I full justify my text in ParsNegar?

ParsNegar does not offer full justification (straight left and right margins). However, you can use the kashideh key to stretch words manually so the left edge of the text is aligned with the other lines. It is a lot of manual work but can be done.

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How can I improve the look the fonts on my screen?

Generally speaking the text will be hard to read at sizes smaller than 12. That is because the Arabic script is more complex than the roman script and Windows font engine has to work harder to render the characters on the screen. However, you can improve the look of the fonts at sizes 12 and above by enabling font smoothing, if you display setting is configure to show more than 256 colours.

Microsoft introduced font smoothing after the release of Windows 95. Windows 98, Windows ME, Windows NT 4 and Windows 2000 have font smoothing built-in. Follow the instructions below:

For Windows 95 you can download Windows 95 Font Smoother from Microsoft (only for Windows 95). Microsoft recommends that you uninstall the Font Smoother before upgrading Windows 95 to Windows 98.

Further information if available from Microsoft at Smooth fonts in Microsoft Windows.

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